Effective Date: 20-june-2025
Website: https://midnightblue-gazelle-978826.hostingersite.com/
At Mahadev Book, we strive to deliver a seamless, secure, and trustworthy experience when providing users with verified Cricket Betting IDs. This Refund Policy explains the conditions under which you may or may not be eligible for a refund.
By using our services, you acknowledge and agree to the terms outlined below.
🟢 1. Digital Service Policy
Mahadev Book provides non-tangible, digital services — specifically the activation of verified betting IDs used to access third-party platforms. Once a Mahadev Book ID has been successfully issued and delivered to the user via WhatsApp, the service is considered fully rendered and non-refundable.
🟢 2. Non-Refundable Transactions
Refunds are not applicable under the following conditions:
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- ✅ You received a working, verified Mahadev Book ID
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- ✅ The ID was successfully used on a third-party platform (e.g., 99exch, SkyExchange, Lotus365)
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- ✅ Payment was made for platform access, not gameplay balance
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- ✅ Deposit or withdrawal failures occurred on the third-party platform, not through Mahadev Book
Please note: Mahadev Book does not manage your gaming balance, betting outcomes, or third-party wallets.
🟢 3. Exceptions – When Refunds May Be Considered
We may consider a refund request in the following rare cases:
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- You paid for an ID but did not receive one within 24 hours
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- You were provided an invalid or non-functional Mahadev Book ID, and our team could not resolve the issue
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- Duplicate payment was made due to technical error or payment gateway failure
To initiate a refund request, you must:
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- Contact us via WhatsApp or email within 24 hours of the transaction
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- Provide a valid payment receipt and registered mobile number
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- Share the issue clearly with screenshots, if applicable
🟢 4. How to Request a Refund
To submit a refund request, please contact us using one of the following methods:
📧 Email: support@midnightblue-gazelle-978826.hostingersite.com
📲 WhatsApp Support: Click to Chat
⏳ Refund Request Window: Within 24 hours of payment
🟢 5. Resolution Time
Refund requests will be reviewed by our support team within 2–5 business days. Approved refunds will be processed via the original mode of payment (UPI, Paytm, or bank transfer).
🛑 Important Notes
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- Refunds will not be granted based on betting losses, dissatisfaction with third-party platform features, or disputes unrelated to ID activation.
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- Mahadev Book acts solely as a facilitator for ID issuance, not a gaming operator.
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- Any betting activity, loss of funds, or delay in withdrawals on external platforms must be resolved with the respective platform.